live · capturing tacit fragments since 2025private beta · Q3 2026

Your wiki holds what they wrote.tacitylab holds what they didn't.

Structured interviews and a RAG pipeline plugged into the tools you already use. Every decision, every why — surfaced as one grounded sentence, where the work happens.

Q3 2026 · onboarding 1 team per week
inbox · 247
Priya AnandRe: Q2 board deck — comments inline9:11
Henley CapitalFollowing up on yesterday's intro9:08
tacitylab· nowtacit · 3 sources
Anchor enterprise pricing on outcomes before naming a number — the room shifts when you do.
Marcus, post-Henley call · captured Mar 14 · 2 corroborating docs.
Marcus ChenOne more thing on the offsite agenda8:54
CalendlyHeads up — 3 events tomorrow8:21
live · just surfaced
“Anchor on outcomes before naming a number — the room shifts when you do.”
Marcus · Henley · Mar 142 threads · 1 video · indexed 02:14
MS-099 · get early access

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MS-002 · INTERCEPTSlive · intercepted fragments · last 24h
every line below was said somewhere your wiki didn't see. tacitylab holds them.
Marcus · Henley callmar 14 · 02:14─“anchor on outcomes; price last”Priya · #pricing-syncapr 03 · 09:48─“tier discount worked when phased over six months”Karen · video clipapr 17 · 04:21─“per-seat reads like a tax to mid-market”Tom · doc commentmay 02 · 13:07─“reviewers default to "approve" on PRs older than 48h”Ada · interviewmay 09 · 11:32─“we onboard better when the founder runs week one”Henley call notesapr 03 · 15:55─“Karen pushed back on per-seat early”Marcus · DMmar 22 · 22:08─“the offsite agenda has to start with the customer, not the roadmap”Sarah · retromay 06 · 16:30─“every senior leaver takes a year of context with them”Priya · Granolamay 12 · 10:14─“enterprise procurement always re-litigates security in week three”Alex · PR reviewapr 28 · 19:42─“we tried this pattern in 2023, it broke on retry storms”Marcus · Henley callmar 14 · 02:14─“anchor on outcomes; price last”Priya · #pricing-syncapr 03 · 09:48─“tier discount worked when phased over six months”Karen · video clipapr 17 · 04:21─“per-seat reads like a tax to mid-market”Tom · doc commentmay 02 · 13:07─“reviewers default to "approve" on PRs older than 48h”Ada · interviewmay 09 · 11:32─“we onboard better when the founder runs week one”Henley call notesapr 03 · 15:55─“Karen pushed back on per-seat early”Marcus · DMmar 22 · 22:08─“the offsite agenda has to start with the customer, not the roadmap”Sarah · retromay 06 · 16:30─“every senior leaver takes a year of context with them”Priya · Granolamay 12 · 10:14─“enterprise procurement always re-litigates security in week three”Alex · PR reviewapr 28 · 19:42─“we tried this pattern in 2023, it broke on retry storms”
MS-014 · TRANSCRIPTMS-014 · CAPTURED FRI 14 MAR · 02:14 GMT
speakers: m. chen (founder), interviewer · edited for clarity
M
The thing about the Henley deal — we anchored on outcomes before we ever named a number. The room shifts when you do that.
[pause · 4s]
M
Most pricing conversations get stuck because you name the number first. Now you're negotiating the number, not the outcome.
I
Was that always the playbook?
M
No. We learned it the hard way. Three enterprise calls, three different ways of losing them.
[edited for clarity]
captured →this fragment is now retrievable in slack, your inbox, raycast and your support desk — with marcus, march, the henley call, as provenance.
tacit knowledge → capturedwithout ever asking twice
MS-1 · PIPELINEcapture → ingest → retrieve → surface

A pipeline for what people never wrote down.

Other "AI for work" tools index what's already documented. tacitylab inverts that: capture the undocumented first, then layer your existing content on top.

  1. STEP 01

    Capture.

    interviews · video · questionnaires

    Async structured interviews. Short video prompts. A questionnaire engine tuned to draw out the *why*, not the *what*. Senior teammates can braindump in 12 minutes.

    captured fragmentKaren · video · 04:21
    "Per-seat reads like a tax to mid-market. Anchor on outcomes; price last."
  2. STEP 02

    Ingest.

    slack · notion · drive · linear · gmail · github

    Read-only connectors fold in your existing docs, threads, tickets, meeting notes. Indexed inside your tenant. Embeddings only. Raw content never crosses your perimeter.

    indexed source#pricing-sync · Slack · Apr 03
    "Karen pushed back on per-seat early on the Henley intro." — Priya, 09:48
  3. STEP 03

    Retrieve.

    rag · grounded · cited

    Hybrid retrieval (lexical + semantic). A re-ranker tuned on captured interviews. Decision-typed queries route differently than how-to queries. Weak evidence → tacitylab refuses.

    retrieval tracequery · 9:14 GMT
    "how did we price the Henley deal?" → 3 sources · confidence 0.91 · 1 corroborating decision
  4. STEP 04

    Surface.

    slack · inbox · raycast · zendesk · vs code · api

    tacitylab speaks where the work happens. One sentence. One line of provenance. Never more. Plug it into anything via streaming REST.

    surfaced replytacitylab → Marcus · Slack · just now
    "Anchor on outcomes before naming a number — your own note from Mar 14."
    end of pipeline · grounded, cited, every time
MS-2 · SCENARIOSfits your stack

Where tacitylab earns its place.

Concrete patterns we're shipping with the first cohort. Pick the one closest to your team.

before tacitylab →
“New agents ask senior teammates the same five questions every week.”
tacitylab intervenes
tacitylab drafts the answer inside the ticket with the original conversation as provenance — and flags when the policy actually changed two weeks ago.
outcome−42% time-to-first-response, our pilot cohort.
MS-3 · ECOSYSTEMecosystem

Where your tacit knowledge actually lives.

Read-only by default. Embeddings indexed inside your tenant. The model never sees raw content; only what your OAuth scopes allow.

Capture
how knowledge gets in
Interviews
async · structured
Video
prompts + clips
Questionnaire
topic-tuned
API ingest
webhook + REST
Sources
where it already lives
Slack
channels + DMs
Notion
docs + comments
Google Drive
docs + slides
Gmail
threads + drafts
Linear
issues + cycles
GitHub
PRs + reviews
Granola
meeting notes
Confluence
spaces + pages
Surfaces
where tacitylab speaks
Slack DM
in-thread
Inbox
email overlay
Raycast
keyboard
Zendesk
agent sidebar
VS Code
inline hint
REST API
streaming
Need something that isn't here? tacitylab ships with a streaming REST API — wire it into anything.
MS-4 · Q&Aquestions

The ones the waitlist asks most.

Private beta starts Q3 2026. We onboard one team per week with the founders involved. Waitlist order matters — earlier sign-ups are scheduled first.
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